Problem: The client is experiencing issues with missing styles in the Avada submenu items after translating their Italian site into English using WPML. Additionally, there are problems with header video backgrounds not displaying in the translated version. Solution: To address the missing styles in the Avada submenu, we recommend the following steps: 1. Ensure you have a backup of your site for safety. 2. Navigate to Avada >> Options. 3. Set the language switcher in the admin bar to All languages. 4. Adjust your theme options/CSS and click Save Changes. For more detailed guidance, please refer to our documentation on using WPML with the Avada theme. If these steps do not resolve the issue, please provide a debug report in the Debug Information box. You can find instructions on how to add this information here: Provide Debug Information. For the separate issue regarding header video backgrounds, a new support ticket has been created and will be handled independently.
Please note that the solution provided might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
