Problem: The client is experiencing issues with currency not changing on the frontend after updating WooCommerce and using WPML Multicurrency with geolocation settings. The currency remains in Euros despite using a VPN to simulate different locations. Additionally, when 'Customer Location' is selected in WPML Multicurrency, the default currency changes from Euro to USD in the Calcurates shipping plugin. Solution: We explained that when WPML Multicurrency is set to 'Customer Location', the active currency changes based on the visitor's geolocation, and the Calcurates plugin reads this active currency during synchronization. If geolocation returns USD, Calcurates sets USD as the base currency. To always keep Euro as the main currency, we recommend setting the currency option to 'Site Language' or asking Calcurates support to ignore the active currency and always use WooCommerce's base currency. Regarding the CDN, we confirmed that it does not interfere with Multicurrency.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are experiencing an issue where some settings from the wpml-config.xml file of the WPML Multilingual & Multicurrency for WooCommerce plugin have been overwritten. You are concerned whether this is a negligible issue or if it requires resolution. Solution: If you go to WPML → Settings → Custom XML Configuration and do not see any code, then there has been no manual modification, and you can safely ignore the warning. This warning may also appear if the theme or another plugin adds its own wpml-config.xml file. In these cases, WPML only alerts you that a configuration has been overwritten, but this is not an error and does not affect the functioning of your site.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problema: Il cliente sta cercando di implementare l'arrotondamento per eccesso o per difetto per diverse valute su un sito in fase di sviluppo utilizzando WPML e non riesce a capire come configurare le funzionalità di arrotondamento. Soluzione: Per configurare l'arrotondamento per diverse valute in WPML, è necessario accedere alla sezione Multicurrency, selezionare 'Edit' per la valuta desiderata e attivare l'opzione 'Rounding to the nearest integer'. Questo permetterà di arrotondare i prezzi al decimale più vicino come desiderato.
Se questa soluzione non risolve il problema o sembra non essere più attuale, ti consigliamo di verificare le questioni note, controllare la versione del fix permanente e confermare di avere installato le ultime versioni dei temi e dei plugin. In caso di ulteriori difficoltà, ti invitiamo a aprire un nuovo ticket di supporto.
