Problem: The client was experiencing an issue where a page translated from German to French using WPML's translator was not displaying on the frontend.
Solution: First, we identified a conflict with the original language of the page and its translations. It appeared that the German page was set as a translation of the English page, and the French translation was made from German, which is not recommended. We asked the client to confirm the original language of the page.
After confirming that German was the original language, we disconnected the translations and reconnected them, setting German as the original language. We then resaved the translations, which resolved the issue and the correct content started showing on the frontend.
Additionally, we noticed that the English translation was set to "Waiting for Translator". We edited the page via WPML -> Translations, made a minor update to the original German page, and after reviewing and accepting the translation, the English page updated correctly.
We also advised the client to increase the WP Memory Limit to at least 128Mb, as the site's memory was below the required limit. We provided the code to add to the wp-config.php file:
If you're experiencing a similar issue, we recommend checking the original language of your pages and ensuring that translations are made from the primary language. If the problem persists, or if this solution seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
