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Problem:
The client was experiencing issues with translating pages using Oxygen Builder after a recent update. When updating a page in one language, it would overwrite the content in another language.

Solution:
We identified that the problem might occur when editing a page in one language in one tab and updating the page in another language in a different tab. To resolve this, we recommended adding the following code to the

wp-config.php

file:

define('WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false);

This code prevents automatic updates of translations when the original content is modified. We also directed the client to our documentation for further information: https://wpml.org/errata/page-builders-translated-content-is-overwritten-with-the-original-when-updating-the-original-post/

If you're experiencing a similar issue, we recommend trying the solution above. However, please note that this solution might be outdated or not applicable to your case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/.