Problem: The client is experiencing issues with translating Elementor Pro templates using WPML. Translations do not appear when using the WPML translator, and a 503 error occurs when using the WordPress editor. Solution: 1) Ensure a full site backup is taken. 2) Navigate to WPML>>Settings>>Custom Term Meta Translation. 3) Set the translation preference for the 'orderfield' field to 'Copy' and save the changes. 4) Go to FAQ>>FAQ categorieën in Dutch language, open the FAQ categorieën terms for editing one by one, and resave them. 5) Visit JetEngine>>Query Builder, open the 'FAQ Categorie query' for editing, go to the 'Include/Exclude' tab, add the French FAQ categorieën terms slugs in the name field, and update the query. 6) Check the translated FAQ page on the front end. Additionally, ensure that the correct template is selected for the French FAQ page from the Elementor screen.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
