Problem: If you're experiencing issues with WPML not displaying profile information correctly in the 'Member Directory' of the Ultimate Member plugin, the problem may stem from the way the plugin integrates JavaScript and PHP. Specifically, the issue arises in the members-grid.php file where the mix of JavaScript and PHP fails to match translated gender options (male, female, etc.) from the .mo file, leading to display issues. Solution: A temporary workaround involves manually scanning the plugin and translating 'Male' as 'Male' and 'Female' as 'Female' to bypass the matching issue. You can follow the steps outlined in this guide: Translate Strings by Yourself. Additionally, we recommend reporting this issue to the plugin developers since the integration was implemented by them and we have not been able to collaborate directly with them in the past.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
