Problem: The client was unable to use the Advanced Translation Editor for a page that was originally translated using the Classic Translation Editor. Solution: We reviewed the client's settings and enabled the option in WPML → Settings:
"Use also for old translations created with the classic editor"
. This allowed the page to open correctly in the Advanced Translation Editor and the translation to load properly. We asked the client to clarify any specific issues they were still facing.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
