Thomas

Problem:
The client is trying to translate a string under the Flatsome theme settings.
Solution:
We recommend following the steps for "Translating Admin and Settings Strings" as outlined in our documentation. You can find the guide here: Translating Admin and Settings Strings.

Additionally, we noticed that the PHP 'WP Memory Limit' is below the required 128MB or recommended 256MB. We advise contacting your hosting provider to increase this PHP value. Furthermore, ensure that your MySQL version is updated to 5.6 or higher, as per our minimum requirements, which you can review here: WPML Minimum Requirements.

If this solution doesn't look relevant to your issue, please open a new support ticket in our forum: WPML Support Forum.