Problem: You need confirmation if automatic renewal is in place for your subscription, and you want to know which credit card is currently active for the next payment. Solution: If you enter your credit card details and click
Change payment method
, the card is saved only if the system shows a successful confirmation with no error message. If the page is closed, refreshed, or if
Cancel payment change
is clicked, the card is not saved. After the card is saved successfully, the renewal will be processed automatically on the due date. You do not need to take any further action. As long as the card is valid, has sufficient funds, and allows online payments, the renewal will go through without issue.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
