Problem: The client is unable to add an existing user as a translator on their site; the interface just displays a blank page. Solution: 1. We recommend trying with a different user account, preferably a new one created with admin rights, to see if the issue persists when attempting to add translators. 2. Check for JavaScript errors by opening the browser's developer tools (press F12 or right-click and select 'Inspect'). 3. We found that updating the WPML plugin to version 4.7.3 resolved the issue, although it also worked in a sandbox environment with version 4.7.2. It's possible that disabling and re-enabling plugins or clearing cache might resolve the issue.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to set the thousand separator and decimal separator per language in WooCommerce Multilingual & Multicurrency, specifically for displaying prices in Euros with the correct formatting for different countries like Ireland, where the expected format is €1,914.00 instead of the European format €1.914,00. Solution: Currently, there isn't a direct way to adjust these settings through the UI for secondary currencies. However, we can achieve this by using WooCommerce filters. We have added the necessary code as a Code Snippet on your site. Here is the code you can use:
/**
* Force formatting euro prices for the Ireland language
*/
add_filter( 'wc_get_price_thousand_separator', function( $value ) {
$current_language = apply_filters( 'wpml_current_language', null );
if ( $current_language === 'en-ie' ) {
$value = ",";
}
return $value;
}, 11 );
add_filter( 'wc_get_price_decimal_separator', function( $value ) {
$current_language = apply_filters( 'wpml_current_language', null );
if ( $current_language === 'en-ie' ) {
$value = ".";
}
return $value;
}, 11 );
This code will specifically change the thousand and decimal separators for prices when the site’s language is set to Irish English ('en-ie').
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
