Problem: You are trying to translate text using WPML, but after translating several posts, the fields are no longer visible in the advanced translation editor. Solution: We found that the missing fields are part of the Bricks template, which has not been translated. To resolve this issue, please navigate to Bricks -> Template in your WordPress dashboard and translate the Post Detail template.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client is experiencing issues with page layout breaking when translating pages using WPML with Bricks Builder. The layout differences between the original and translated versions are significant. Solution: We identified that the title issue was due to the 'acf_hero_title' field not being updated in the Advanced Translation Editor. Updating this field should correct the title in the translated version. For the style issues, it relates to a known problem described in our errata for Bricks Builder where translated content does not display correctly on the frontend. We applied a temporary workaround as described in the errata. Please check the following demonstration video for a guide on how to apply these fixes: https://www.loom.com/share/2a64a15e6c254656bd835e1170da90bb If you're experiencing this issue, we recommend trying the steps outlined above. However, this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client wants to know if they can export pages using WP All Export PRO to a Google Sheet, translate them, and then re-import them as Excel to manage multilingual content. Solution: We recommend using the WPML Export and Import Addon plugin to facilitate the export and import process of multilingual content. Here are the steps to follow: 1. Export pages with WP All Export PRO to a Google Sheet. 2. Translate the content in the Google Sheet. 3. Save the translations as an Excel file. 4. Import the Excel file using a compatible import tool. For detailed guidance on using the WPML Export and Import Addon, please refer to the documentation and video tutorial here: https://wpml.org/documentation/related-projects/wpml-export-and-import/ Additionally, you can find more information about exporting with WP All Export here: https://www.wpallimport.com/documentation/how-to-export-wordpress-csv-excel-xml/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing a fatal error when Elementor and WPML are active, particularly on PHP 8+.
Solution: 1. We recommend downgrading to PHP 7+ as a temporary workaround. 2. We have escalated the issue to our second-tier support and it has been forwarded to our developers for a fix in a future ACFML plugin update. 3. In the meantime, you can apply the following workaround:
In \WPML_ACF_Attachments::load_translated_attachment in wp-content/plugins/acfml/classes/class-wpml-acf-attachments.php
