Problem: The client is experiencing issues with translations not moving from 'in progress' to 'completed' status despite being 100% complete in the advanced translation manager. Additionally, cancelled translations revert to 'pending' status after reloading the page. Solution: First, we installed WP Adminer and removed the translations attached to the templates with element ID = null, which seemed to be corrupted. We then duplicated the templates and edited them independently, which resolved the issue. Secondly, we set the site to minimal settings with only Elementor and WPML plugins active and a default theme. We cancelled the in-progress jobs via WPML -> Translation Management, edited the original language by adding a space, and saved the changes. This process was repeated for each language, and the translations then moved to 'completed' status. We recommend trying these steps on any other pages, templates, or posts that are stuck. If the problem persists, it might be due to a conflict with the theme, especially if using a child theme.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
