Problem: You are experiencing issues with WPML translation on your site, where after translation, pages and Gutenberg blocks fall apart in the admin, and many elements like links are not saved. Solution: First, ensure that the homepage in the default language is working correctly. We have registered the missing blocks and updated the homepage in the default language, then re-translated it. We recommend you check this guide on how to make custom Gutenberg blocks translatable: https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/.
If this solution does not resolve your issue or seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.
Problem: You are experiencing issues with the currency converter on your WooCommerce site, where the currency symbol changes but the amount does not convert correctly for some products. This issue arises because the prices are stored in the wp_postmeta table using comma separators instead of decimal points, which prevents them from being recognized as numbers suitable for calculations. Solution: To resolve this, you need to correct the format in which prices are stored: 1. For simple products, simply re-save each product. This action will update the price format in the wp_postmeta table to the correct decimal point format. 2. For variable products, re-saving the parent product alone will not suffice if the prices are not altered. You must change the price of each variation slightly to trigger the update in storage format. We have created a video to guide you through these steps, which you can view here: Video Guide.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us for further assistance.
