Problem:
Client is using the Avada theme and has added a multicurrency switcher to the header section using a shortcode. The switcher displays correctly on all pages except for the Cart and Checkout pages.
Solution:
We discovered that the issue occurs because the MultiCurrency option "Show only products with custom prices in secondary currencies" is activated. By deactivating this option, the currency switcher should appear on the Cart and Checkout pages. This behavior is by design, as it was integrated into the system seven years ago. We have also escalated the issue to our developers for final confirmation.
If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have the latest versions of themes and plugins installed. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client was having difficulty setting up 'A different domain per language' using two domains, one for Czech and another for Slovak. Both domains were pointing to the same IP, but the second language domain could not be validated. Solution: We reviewed the settings and noticed that although the client had valid SSL certificates for both domains, the URL was being saved as http instead of https. We corrected this from the Settings -> General panel and refreshed the website. After this change, the second language domain was validated successfully.
If this solution doesn't seem relevant to your situation, please don't hesitate to open a new support ticket with us.
