The client is unable to update WPML on their staging site, which is separate from their main site where the WPML key is registered.
Solution:
If you're experiencing issues with updating WPML on your staging site, we recommend following these steps:
1. Log in to your staging/dev site. 2. Navigate to Plugins>>Add New>>Commercial tab. 3. Click on "Unregister WPML from this site". 4. Refresh the page. 5. Click on "Get a key for this site" and follow the instructions to generate a new site key (instructions here). 6. Copy the newly generated code. 7. Return to Plugins>>Add New>>Commercial tab. 8. Register the site with the new key. 9. Click on the *Check for updates* button to refresh the installer caches and get the WPML automatic upgrade links for the latest version. 10. Upgrade WPML plugins in the following order after a full site backup: - WPML Multilingual CMS - WPML String Translation - WPML Media Translation Check if the updates work as expected.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We highly recommend checking related known issues (here), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum (WPML support forum).
Problem: If you're experiencing issues with editing pages using Elementor when the WooCommerce Multilingual & Multicurrency plugin is activated, and you're also encountering errors when publishing new pages, the problem might be related to the memory limit set for your WordPress site. Solution: First, check the memory limit of your website. WPML requires a minimum memory limit of 128MB, with 256MB recommended. You can increase the WordPress memory limit by adding the following code to your wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '512M');
Ensure that these lines are added before the line:
