Problem: The client is experiencing issues with setting up separate menus for each language on their WordPress site. When assigning a menu to its position for the second language, the position for the first language appears empty and displays a message saying "not translated in the current language".
Solution: We recommend using the manual menu translation method to create different menus for each language. Here are the steps to follow: 1. Go to the default language in the backend. 2. Navigate to the menus page. 3. Click the '+' to "translate" the menu into a different language. 4. Give the new menu a name, save it, then add the buttons you want and save again. You do not need to set different positions for each language's menu; simply "translate" the menu manually by adding your own buttons. For detailed instructions, please refer to our documentation on translating menus manually.
If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
