Problem: The client is experiencing issues with incorrect strings showing in the Rankmath meta information of their multisite WordPress installation. Solution: 1. We resolved the issue on the main site by translating the meta description using the WPML Translation Editor. 2. We translated global metadata through WPML > String Translation. 3. In some instances, we navigated to WPML > String Translation > Translate texts in admin screens, searched for the site title and tagline, added them to WPML String Translation, and then translated them. 4. We reminded the client that WPML needs to be installed and activated on each subsite of a multisite network, as content is handled independently and cannot be connected across subsites. 5. We requested network access to the multisite to assist further with the /journal/ subsite issues. 6. We provided links to guides that could help with understanding the integration of Rankmath and WPML for multilingual SEO:
Problem: The client needed to translate email notifications for the 'YITH Booking an Appointment for WooCommerce' plugin from English to French, which is their default language. They were unable to find a way to translate the 'New Booking' email notification.
Solution: 1. We recommended translating the email notifications using WPML's String Translation feature. 2. First, navigate to WPML > Theme and Plugin Localization and scan the 'YITH Booking an Appointment for WooCommerce' plugin for new strings. 3. Then, go to WPML > String Translation, search for the strings you wish to translate, and provide the translations. 4. We provided guides on how to find strings that don't appear on the String Translation page and how to use String Translation:
Additionally, we assured the client that translations will not be lost upon updating, deactivating, or deleting the plugin, as they are saved in the database. The only exception is if a WPML reset is performed from WPML > Support > Troubleshooting.
