Marzia

Problem:
The client customized a WooCommerce email template ("Customer invoice / Order details") by changing the body text and needed to translate the new version from English to Italian and French.

Solution:
We asked the client to clarify whether the customization was done directly in the WooCommerce email template or through a customization in the theme's functions.php file. We also provided a link to our documentation on how to translate WooCommerce emails, which includes steps to follow after scanning the theme. The client then realized they had not scanned the child theme and upon doing so, found the string they were looking to translate.