The client is experiencing issues with translating certain phrases in the WooCommerce domain, specifically product review texts, while using the XStore theme. Despite the phrases being registered and translated, they only appear in English.
Solution:
We recommend the following steps to resolve the translation issues with the XStore theme:
1) Switch to the XStore parent theme. 2) Navigate to WPML >> Themes and plugins localization. 3) Perform a scan for strings in the XStore theme by selecting Scan strings in themes, plugins, and WordPress. 4) Go to WPML >> String Translation. 5) Search for the "Reviews strings" and ensure they are translated. 6) Switch back to the XStore child theme.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
