WCML

Problem:
The client noticed that the categories are scattered and not in chronological order in the English language.
Solution:
If you're experiencing scattered categories in a non-chronological order, we recommend you try synchronizing your categories. Here are the steps:
1. Go to WPML → Taxonomy Translation
2. Select the categories
3. And Sync

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

Problem:
You are trying to make products visible on the frontsite after selecting a language using WPML. Products are visible in the original language but only on the backsite, not on the frontsite, after WPML language selection.
Solution:
We recommend checking the translation of the product category base. The issue might be due to the original product URL containing '/product-category/', while the translated versions use '/product-categorie/', which could be incorrect or inconsistent. Please go to WPML → String Translation and consider deleting the translation for 'product-category'. Ensure you back up your database before making any changes.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
The client reported that the review count displayed beside the rating mark on product pages is incorrect across different languages. Specifically, although there are two customer reviews, only one is shown.
Solution:
We explained that by default, reviews are displayed and counted separately for the original product and its translations. To address this, we recommended the following steps:
1. Navigate to WooCommerce > WooCommerce Multilingual & Multicurrency > Settings > Product reviews.
2. Enable the option "By default, show reviews in all languages".
This setting should synchronize the review counts across all languages for the products.

Further, there was no issue with the review count display on single product pages, but it was not replicable when creating and translating new products. Adding new reviews to existing products solved this issue.

If this solution does not resolve the issue or seems outdated, or if it does not apply to your specific case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.