Problem: The client is trying to change the default language of their WordPress site to English and remove the German language permanently using WPML. They encountered an issue where the process to remove the German language never completed, and they did not receive a prompt to assign existing English content as the original content. Solution: If you're experiencing incomplete removal of a secondary language, we recommend re-enabling the secondary language via WPML > Languages > Edit Languages. Then, manually delete any remaining content associated with that language. After clearing the content, you can remove the language again from the same section. To assign existing English content as the original, you will need to manually disconnect the translations from the default language. You can follow this guide to disconnect translations: https://wpml.org/faq/how-to-disconnect-translations-from-the-default-language-page-or-post/ After disconnecting, you can relink the translated content using this method: https://wpml.org/faq/how-to-link-already-translated-pages/ We recommend performing these steps before attempting to remove the language again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
