Problem: The client is trying to set up multiple Google Tag Manager (GTM) IDs for each domain on their multilingual site using WPML with multiple domains enabled. They could not find relevant information on how to configure multiple GTM IDs with WPML. Solution: We recommend adding different GTM IDs for each domain by integrating them directly into the site's code. This approach allows for separate tracking configurations for each domain, which aligns with having distinct marketing strategies per language or region. You can refer to the following forum posts for detailed guidance and examples:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is experiencing an issue where WPML is not translating the latest WooCommerce short description for newly added products. Solution: We have confirmed that the issue has been resolved. The client tested this by adding a new product and clicking the update button, which successfully triggered the auto-translation of the product. It is now working as expected.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is trying to retrieve German orders from the WooCommerce GET order API but wants the products to be displayed in the default language, Dutch. Including 'wpml_language=nl' in the API request causes German orders to be missed, and removing it results in products being displayed in German. Solution: We recommend removing the 'wpml_language' parameter from the API request and instead adding the 'lang' parameter with the value 'all'. This adjustment has shown to display all orders (both Dutch and German) with the products in Dutch, which is the desired outcome. If this solution continues to work, it should be noted that it might be an undocumented feature and could potentially stop working in the future.
Please note that this solution might become irrelevant due to updates or may not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing issues where the auto-translated product descriptions do not maintain the original line breaks, resulting in all paragraphs merging into one, we can help.
Solution: We recommend turning off the "I prefer bigger segments" option in the Advanced Translation Editor (ATE) and then resending the product for automatic translation. Make sure to select the "Overwrite existing translations" option. This workaround is detailed in our errata page, which you can find here: https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/.
Additionally, subscribing to the comments on the errata page will keep you updated on when the issue is resolved.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
