Problem: The client is experiencing an issue where a section of their website is not displaying in English as expected, despite previously showing correctly. This problem is occurring on the page: https://www.rezisieriai.lt/en/about/. Additionally, there is a separate issue where a translated logo is not showing correctly on the same page. Solution: We have identified that the issue with the section not translating might be related to a bug in BeTheme, not WPML, as the problem persists even when WPML is disabled. We recommend checking with BeTheme support to resolve this issue in the default language first. If the problem continues to occur only in the translated version after fixing it with BeTheme, please contact us again. For the issue with the translated logo not displaying, please refer to the existing support ticket here: https://wpml.org/forums/topic/translated-logo-stopped-showing-in-1-page/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: You are trying to display a translation for a global section on your website, but it is still showing in the original language. The translation for the global section is not appearing as expected, displaying in Lithuanian instead of English. Solution: 1. Ensure that you go to BeTheme → Theme Options → Global → Advanced and set the value of the Muffin Builder data storage to
"Serialized | Readable format"
, which is required by some plugins. 2. If you are using Templates, make sure that they are translated. 3. Set the following custom fields to "copy": - mfn_footer_template - mfn_header_template 4. Edit the original footer, save it, and apply the translation again. For more detailed guidance on translating custom fields, please visit: Translating Custom Fields Documentation
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problem: The Global Section present in the Home Page was not translatable. Solution: If you're experiencing a similar issue where a specific Global Section is not translatable, we recommend manually inserting the content into the home page and then translating it. This approach was effective in resolving the issue on the client's website.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
