Problem: You are trying to use automatic translation for all your pages, but it did not work for two specific pages. Solution: The issue is that these pages are set to use the "WordPress Editor" as the translation method, which prevents the translation jobs from being completed. 1. Open the original pages in the WordPress Editor. 2. Ensure that the translation method is set to "WPML Translation Editor" instead of "WordPress Editor". 3. If the page has too much data and exceeds the 1MB limit of the Advanced Translation Editor, consider translating the page using the WordPress Editor or reducing the amount of original content.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client needed to recover all WPML settings after encountering an issue. Solution: We recommended the following steps: 1. Navigate to the troubleshooting tools and select the option
Reset WPML's language tables and reinstall it
. This option appears only when WPML detects an issue with your languages. 2. After running this operation, check if both languages are marked as "Deactivated" in
WPML > Languages
. 3. Use the Add/remove languages option to re-add your languages.
Please verify if this resolves your issue. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is unable to edit several subpages in Polish due to a critical error related to the WPML plugin. The error indicates a failure to load a Twig template, suggesting that the cache might be corrupted. Solution: We recommend checking if the PHP
eval()
function is enabled on your server, as its absence can cause this issue. You should contact your hosting provider to ensure that the
eval()
function is enabled, which is a requirement for WPML to function properly. For more information on WPML's minimum requirements, please visit WPML Minimum Requirements.
If this solution does not apply to your case, or if it is outdated, we suggest opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
