Problem: The client is experiencing issues with WPML on their website where some words are not translated into Arabic, and some details are missing in the Arabic version of the property details section. Solution: 1. We recommended following the steps in the WPML documentation to find and translate untranslated strings. For more details, visit https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ 2. Ensure all steps are followed as described in the WP Residence theme's specific WPML guide at https://help.wpresidence.net/article/wpml-help/ 3. We checked the site and found that the strings appear translated when accessing the site in incognito mode, indicating a cache issue. We advised the client to consult with the theme authors to resolve the cache issue caused by the theme.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
المشكلة: بعد إصلاح اختراق الموقع، لم تعد ايقونة الترجمة تظهر في القائمة رغم تفعيل الإضافة. الحل: إذا كنت تواجه هذه المشكلة، نوصي بأن تذهب إلى WPML-> Languages-> Menu Language Switcher وتتحقق من وجود القائمة الصحيحة لإضافة محول اللغة.
قد تكون هذه الحلول غير ذات صلة إما لأنها قديمة أو لا تنطبق على حالتك. نوصي بشدة بمراجعة المشاكل المعروفة، التحقق من إصدار الحل الدائم، والتأكد من تثبيت أحدث إصدارات القوالب والإضافات. إذا استمرت المشكلة، يرجى فتح تذكرة دعم جديدة هنا.
Problem: The client has translated their entire website into Arabic using WPML, but some words are not being translated on the frontend, even though they have been translated in WPML.
Solution: First, we recommend scanning the WPResidence theme for strings: 1. Go to WPML > Theme and Plugins localization in the WordPress Dashboard. 2. Select the "WPResidence" theme and scan for strings. 3. After the scan, navigate to WPML > String Translation and search for the untranslated string. 4. If found, click on the "+" icon to translate it. 5. Clear the site's caches and check the frontend.
If the issue persists, it may be due to missing MO files. To generate MO files: 1. Navigate to WPML > Support > Troubleshooting. 2. Click on the "Show custom MO Files Pre-generation dialog box" button. 3. Click the "Generate MO files" button.
We have already applied this solution to the client's site, and the translations should now display correctly.
