Problem: The client was experiencing an Internal Server Error which was resolved by increasing the memory limit. However, they encountered a new issue where the English event page of their Events Calendar was showing a blank page, unlike the default Japanese page. The client suspected this was due to the plugin using a 'slug' to display events rather than a traditional page, which might not be recognized when the '/en/' language code was added to the URL.
Solution: We explained that the 'events' page is an archive page generated by the plugin and not a regular page that can be edited. The reason the English translation of the 'events' page was blank is that there were no events translated into English. We recommended going to the admin area, navigating to Events > Translate an event post, and ensuring that the events are translated into English. This should allow the events to display correctly on the English language page.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us.
Problem: The client was experiencing an Internal Server Error when navigating the menu/page in a language that was not set as the default. The URL structure was incorrect, with the language code (/en/) incorrectly placed in the middle of the URL instead of at the end.
Solution: We reviewed the debug log and found no fatal errors related to the Internal Server Error. However, we noticed a PHP Notice error related to the 'The Events Calendar: Community Events' plugin. We deactivated this plugin and confirmed that the member pages then loaded correctly without the Internal Server Error. We provided a screen recording of the correct functionality for the client to review. We recommend the client to check their site after deactivating the plugin to see if the issue is resolved.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
نستخدم ملفات تعريف الارتباط لتحسين موقعنا الإلكتروني وخدماتنا.
تسمح لنا موافقتك بمعالجة بيانات مثل سلوك التصفح.
قد يؤثر عدم الموافقة على بعض الميزات.
وظيفي
نشط دائماً
مطلوب لكي يعمل موقعنا الإلكتروني ويتواصل بشكل صحيح.
التفضيلات
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
الإحصائيات
نستخدمها لتحليل إحصائيات موقعنا.
المعلومات التي يتم جمعها مجهولة الهوية تماماً. التخزين الفني أو الوصول الذي يتم استخدامه حصريًا لأغراض إحصائية مجهولة الهوية. بدون أمر قضائي، أو الامتثال الطوعي من قبل مزود خدمة الإنترنت الخاص بك، أو سجلات إضافية من طرف ثالث، لا يمكن عادةً استخدام المعلومات المخزنة أو المسترجعة لهذا الغرض بمفردها لتحديد هويتك.
التسويق
تقوم ملفات تعريف الارتباط هذه بتتبع تصفحك لتقديم إعلانات ذات صلة بك.
