Problem: The client was experiencing an Internal Server Error which was resolved by increasing the memory limit. However, they encountered a new issue where the English event page of their Events Calendar was showing a blank page, unlike the default Japanese page. The client suspected this was due to the plugin using a 'slug' to display events rather than a traditional page, which might not be recognized when the '/en/' language code was added to the URL.
Solution: We explained that the 'events' page is an archive page generated by the plugin and not a regular page that can be edited. The reason the English translation of the 'events' page was blank is that there were no events translated into English. We recommended going to the admin area, navigating to Events > Translate an event post, and ensuring that the events are translated into English. This should allow the events to display correctly on the English language page.
If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us.
Problem: The client was experiencing an Internal Server Error when navigating the menu/page in a language that was not set as the default. The URL structure was incorrect, with the language code (/en/) incorrectly placed in the middle of the URL instead of at the end.
Solution: We reviewed the debug log and found no fatal errors related to the Internal Server Error. However, we noticed a PHP Notice error related to the 'The Events Calendar: Community Events' plugin. We deactivated this plugin and confirmed that the member pages then loaded correctly without the Internal Server Error. We provided a screen recording of the correct functionality for the client to review. We recommend the client to check their site after deactivating the plugin to see if the issue is resolved.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
당사는 웹사이트와 서비스를 최적화하기 위해 쿠키를 사용합니다.
사용자의 동의를 통해 탐색 행동과 같은 데이터를 처리할 수 있습니다.
동의하지 않으면 일부 기능에 영향을 미칠 수 있습니다.
기능적
항상 활성화
웹사이트가 올바르게 작동하고 통신하는 데 필요합니다.
기본 설정
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
통계
당사는 이를 사용하여 사이트의 통계를 분석합니다.
수집된 정보는 완전히 익명으로 처리됩니다. 익명 통계 목적으로만 사용되는 기술적 저장 또는 접근입니다. 소환장, 인터넷 서비스 제공자의 자발적인 협조 또는 제3자의 추가 기록 없이, 이 목적으로 저장되거나 검색된 정보는 일반적으로 귀하를 식별하는 데 사용할 수 없습니다.