Problem: The client is unable to translate the 'Before' and 'After' texts in the advanced fields of the icon list items created with Elementor and connected to an ACF dynamic attribute. Despite the fields being translated and updated, these specific texts do not appear in the Advanced Translation Editor. Solution: We first recommended ensuring that all WPML plugins are updated to the latest version and provided guidance on translating Elementor templates, which can be found here: https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates. Upon further investigation, it was discovered that the dynamic field functionality is provided by the 'PRO Elements' plugin, which is not officially compatible with WPML. The data for these fields is stored in a format that requires specific implementation by the plugin author to be recognized by WPML's translation editor. We suggested reaching out to the PRO Elements plugin developers to request compatibility or consider using the official Elementor Pro plugin for better integration. Alternatively, manual translation of these fields or hiring a developer for custom coding were recommended as immediate solutions.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: Sie versuchen, ein Problem mit dem WPForms Calculation Addon zu lösen, das aufgrund von WPML nicht mehr im Browser funktioniert. Nach einem Update funktionieren die Berechnungen der Formulare nicht mehr, wenn Slider bewegt werden. Lösung: Wir haben Ihre Live-Website überprüft und festgestellt, dass das WPForms Calculations Addon deaktiviert war. Nach der Aktivierung des Addons funktionierte es normal, auch mit WPForms Multilingual aktiv. Bitte aktivieren Sie das WPForms Calculations Addon erneut und testen Sie es auf Ihrer Seite.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: The client is experiencing an issue where the English version of content is still showing on Arabic pages, despite using Greenshift's 'meta getter block' and WordPress patterns. Solution: We recommend trying the following steps after ensuring you have a full site backup: 1) Navigate to WPML>>Settings>>Custom XML Configuration. 2) Add the following language configuration code and save the changes:
3) Open the 'Contact Us' pattern for editing in English and update it to refresh the translation settings. 4) Update the Arabic translation of the 'Contact Us' pattern with the Arabic option names (options_ar_contact-us_email, options_ar_contact-us_mobile-number, options_ar_contact-us_address). 5) Then update the page in both languages that uses the Arabic pattern.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
