Compatibility

Problem:
The client is experiencing issues with WPML not translating LearnPress pages correctly, specifically the profile and instructor pages. Despite setting the pages under settings, the profile page displays an error stating 'This LP Profile shortcode is only used on the Profile page.'.
Solution:
If you're encountering similar issues, we recommend you try the following steps:
1. Navigate to Settings → Permalinks and click Save Changes to resave the permalinks.
2. If the problem persists, temporarily change the Language URL format to 'Different languages in directories' under WPML → Languages → Language URL format, and test again.
3. Ensure that the Profile page slug is consistent across all languages (for example, use /profile/ for all languages), and check the issue again.
Before implementing these changes, please ensure to create a full backup of your database.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

Problem:
The client is experiencing inconsistent search results in a secondary language using WPML and Elementor. The issue does not occur in a staging environment with only WPML, Elementor, and a default WordPress theme active, suggesting the problem might be related to the custom theme or another plugin.
Solution:
We recommend creating a staging site and testing with only WPML plugins and Elementor active, then temporarily switching to a default WordPress theme. This will help determine if the issue is caused by a third-party plugin, custom theme, or custom code. If the problem persists in this minimal setup, further investigation into the custom theme or plugins is necessary. Gradually enable plugins to see if the issue reappears, and if it doesn’t, the custom theme is likely the cause. Trace the code being executed on the specific page/action to identify potential interference.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.

Problème :
Vous avez rencontré un problème où seuls de petits éléments de votre site ont été traduits après avoir utilisé 60000 crédits de traduction automatique, et il semble que certaines tables importantes de la base de données WPML soient manquantes.
Solution :
Nous avons identifié que les tables

icl_string_batches

et

icl_string_packages

étaient absentes de votre base de données. Si vous n'avez pas de sauvegarde pour restaurer ces tables, il sera difficile de récupérer les traductions perdues. Nous vous recommandons de recréer ces tables en utilisant les commandes SQL fournies dans votre message. Après la recréation des tables, activez la traduction avec l'éditeur WordPress, sauvegardez, puis réactivez la traduction WPML pour que les blocs apparaissent et que vous puissiez traduire les parties manquantes. Utilisez la mémoire de traduction ATE pour remplir les traductions sans avoir à tout retraduire, ce qui ne consommera pas de crédits supplémentaires.

Il est possible que cette solution ne soit plus pertinente si elle est obsolète ou ne correspond pas à votre cas. Nous vous recommandons vivement de consulter les problèmes connus, de vérifier la version de la correction permanente et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.

Problem:
In my ACF field group, I am using the mode "Same fields across languages" or "Different fields across languages" which preset the translation preferences for all fields.

However, I'd like to have different defaults for the translation preferences.

Solution:

Use the filter hook acfml_field_group_mode_field_translation_preference

add_filter( 'acfml_field_group_mode_field_translation_preference', function( $fieldTranslationPreference, $groupMode, $field ) {
    $fieldType = $field['type'] ?? null;
 
    if ( 'link' === $fieldType ) {
        return 2; // `WPML_TRANSLATE_CUSTOM_FIELD`.
    }
 
    return $fieldTranslationPreference;
}, 10, 3 );

Problem:
The client activated WPML on their site, purchased credits, and started automatic translation, but only the menus and not the text itself appeared on the page. Despite the translations showing as 100% complete in the 'Edit translation' section, they were not visible on the website.
Solution:
We identified that the YooTheme Builder is currently not compatible with WPML. We recommend using the WordPress Editor to translate content created with YooTheme Builder. Unfortunately, this means that the WPML Translation Editors or automatic translation cannot be used for content created with the YooTheme Builder. For more details, please refer to the following documentation:

• WPML and YooTheme compatibility
• Using different translation editors
• Guide from YooTheme

You can also participate in the community discussion and vote for compatibility at YooTheme support thread. Additionally, due to the exceptional situation of the credits used for non-visible translations, we are considering crediting back the amount used and will update you shortly.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.