Problem: The client is experiencing issues with the UI of some Indonesian pages on their website not displaying correctly after translating the website into Spanish using the WPML String Translation plugin. Deactivating the plugin resolves the issue, suggesting a problem with string translation. Solution: 1. We recommended the client to provide debug information to better understand the site configuration. This can be done by following the steps at https://wpml.org/faq/provide-debug-information-faster-support/. 2. If the issue is related to menu translation: - Navigate to Appearance > Menus. - Select the problematic menu and switch to the translated language. - Delete the translated menu and synchronize it again by following the steps at https://wpml.org/documentation/getting-started-guide/translating-menus/. 3. Check if reducing the text size in the menu buttons resolves the issue, as oversized text might be causing layout problems.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problema: Quando un cliente pubblica un Post o una Discussione nel forum, viene automaticamente creata una notifica nell'activity feed. Il cliente desidera che siano visibili solo le notifiche di una lingua selezionata. Nonostante il comportamento di default dovesse permettere il filtraggio delle notifiche per lingua, una regressione nella versione 2.8.80 di BuddyBoss Platform ha interrotto questa funzionalità. Tuttavia, il cliente utilizza una versione precedente di BuddyBoss, quindi teoricamente il filtraggio per lingua dovrebbe funzionare. Soluzione: Abbiamo confermato che si tratta di un bug noto. Abbiamo già contattato BuddyBoss per una soluzione definitiva. Poiché il fix deve essere implementato da BuddyBoss, consigliamo di aprire un ticket di supporto con loro, dato che le richieste dei clienti hanno spesso priorità maggiore.
Se questa soluzione si rivela irrilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti invitiamo a verificare i problemi noti correlati, a controllare la versione del fix permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti raccomandiamo di aprire un nuovo ticket di supporto con noi qui.
Problem: You are experiencing a 'Bad Gateway' error when trying to access a newly translated page from English to Spanish using WPML. Additionally, there are no new logs in the 'Advanced Translation Editor Error Logs'. Solution: We have tested the issue by deploying the site locally and found that the error does not occur in a local environment. This suggests that the problem is likely related to your server settings in the production environment. We recommend checking your server configuration or contacting your hosting provider to resolve this issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us for further assistance.
Problem: If you're encountering a PHP Fatal Error when trying to access the WPML admin page, it might be due to a conflict with the Visual Composer PRO plugin, which registers a custom post type without proper labels. Solution: First, ensure you back up your database and website. We recommend trying one of the following workarounds: Workaround 1 (recommended): Add the following code to your theme’s functions.php file:
Workaround 2: Manually edit the plugin file at /wp-content/uploads/visualcomposer-assets/addons/themeEditor/themeEditor/PostTypeController.php. Replace the existing register_post_type function with:
protected function registerPostType()<br />{<br /> if (!isset($this->postNamePlural)){<br /> $this->postNamePlural = $this->postNameSlug;<br /> }<br /> register_post_type(<br />}
Note that this change might be lost if the plugin updates. We also recommend reporting this issue to the Visual Composer PRO team for a permanent fix.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.
Problem: You are experiencing an issue where the French version of your home page automatically reverts to English, and after attempting a fix, the English page changes to French. The WPML plugin is not respecting the 'DO NOT TRANSLATE' option. Solution: We recommend ensuring you are using the WPML Advanced Translation Editor to avoid content being unintentionally overwritten when the original content is updated. As a workaround, add the following constant to your wp-config.php file:
Please back up your database before making any changes. For more details, visit WPML Errata.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
Problema: Hai installato BuddyBoss per creare una community sul tuo sito e desideri tradurre le attività usando WPML con il plugin BuddyPress Multilingual. Tuttavia, non riesci a tradurre le attività; nella pagina del feed delle attività, tutto appare indipendentemente dalla lingua selezionata. Soluzione: Il filtro delle notifiche per lingua era il comportamento predefinito, ma si è verificata una regressione con la versione 2.8.80 di BuddyBoss Platform. Puoi trovare un workaround qui. Stiamo lavorando con gli autori di BuddyBoss per una soluzione definitiva, che dovrà essere implementata in BuddyBoss Platform, non in WPML.
Se questa soluzione non risolve il tuo problema o se ritieni che le informazioni siano obsolete, ti invitiamo a verificare i problemi noti correlati, a controllare la versione della correzione permanente e a confermare di avere installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto qui.
Problem: You are trying to edit the 'Theme and Plugins Localization' section on your WordPress site and encountered an E_ERROR in wpml-string-translation plugin due to an unknown format specifier 't'. Solution: This issue is recognized as a known problem. Although the specific plugin mentioned in the errata might not be in use, another active plugin could be registering a text domain improperly, leading to this error. For more information and potential solutions, please refer to the errata page: https://wpml.org/errata/flux-checkout-fatal-error-uncaught-valueerror-unknown-format-specifier-t/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
Problema: Se stai cercando di tradurre le pagine del tuo sito web utilizzando l'editor avanzato di WPML e stai utilizzando Oxygen come builder, potresti notare che le traduzioni completate non vengono visualizzate online né all'interno delle pagine stesse. Soluzione: Purtroppo, Oxygen non è compatibile con WPML. Le traduzioni effettuate tramite l'editor avanzato di WPML non saranno visibili nel frontend. Puoi trovare maggiori dettagli su questa incompatibilità qui. La soluzione consigliata è procedere con la traduzione manuale utilizzando l'editor di WordPress. Per attivare e utilizzare l'editor di WordPress per le traduzioni, segui queste indicazioni.
Se questa soluzione non dovesse essere più rilevante, perché potrebbe essere superata o non applicabile al tuo caso, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare i problemi noti correlati su https://wpml.org/known-issues/, di verificare la versione della correzione permanente e di confermare che hai installato le ultime versioni di temi e plugin.
Problem: Вы пытаетесь автоматически создать sitemap для разных языков на вашем сайте, используя WPML SEO, Yoast SEO, Yoast SEO Premium и Yoast SEO: WooCommerce. Однако, не удается автоматически сгенерировать sitemap на немецком языке. Solution: Если вы используете настройку URL «Разные языки в каталогах» в WPML → Languages, sitemap.xml будет генерироваться один для всех языков. Это ожидаемое поведение. Для получения дополнительной информации, пожалуйста, посетите ссылку.
Если данное решение не актуально для вашей ситуации или вышло из строя, рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы, убедиться в версии постоянного исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: You encountered a critical error when trying to access the 'Theme and plugins localization' feature in WPML. The error message indicated an 'Unknown format specifier 't'' in a specific file related to WPML String Translation. Solution: We recommend checking if this issue is related to a known problem with plugins registering a text domain incorrectly. You can find a workaround for a similar issue on our errata page: https://wpml.org/errata/flux-checkout-fatal-error-uncaught-valueerror-unknown-format-specifier-t/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are developing a multilingual site using WPML and are facing an issue where content from one language and page overwrites content on another language and page. Solution: We recommend updating your WPML plugins to the latest version to resolve this issue. This problem has been addressed in our latest release, version 4.7.6. You can find more details on this fix in our errata: Editing Translated Posts Directly Can Result in Lost Content.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
