Known issue

Problem:
You are using the Bricks theme and trying to apply template conditions to hide certain sections on product pages based on product categories. This setup works in the main language, English, but in translated versions of the site (German and Polish), the template conditions are not respected, and the sections remain visible.
Solution:
We recommend checking the known issue described here: Bricks Theme - Template Conditions Not Applied Correctly in Translated Templates.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

Problem:
The client is trying to reduce the autoloader data value in their database and has questions about specific WPML-related values and how they affect autoloading.
Solution:
We recommend the following steps to address the issue:
1. Install a plugin to help reduce the size of WPML tables. You can download it from here.
2. Navigate to WPML > Support > Troubleshooting and perform the following actions:
- Clear the cache in WPML
- Remove ghost entries
- Fix element_type collation
- Set language information
- Fix post type assignment
- Clean up strings and optimize
Additionally, the 'wp_installer_setting' is a WP field that holds significant data, including WPML configuration data. Removing this might require reconfiguring WPML, though it won't result in data loss. The 'theme_mods_flatsome-child' is related to your theme and its options, and should be handled with care as well.

If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.

Problem:
Sie versuchen, die Links auf den übersetzten Seiten Ihrer Website in verschiedenen Sprachen (EN, IT) so zu konfigurieren, dass sie auf die entsprechende Sprachversion verlinken, anstatt auf die Originalsprache (DE). Die Links leiten jedoch immer auf die Originalsprache weiter, obwohl der Sprachumschalter korrekt funktioniert.
Solution:
Das Problem liegt in einer Kombination der Nutzung von SEOPress und DiviPlus. Um dieses Problem zu beheben, deaktivieren Sie die spezifische Einstellung in SEOPress, die die Permalinks verändert. Dies können Sie unter

wp-admin/admin.php?page=seopress-advanced

tun. Nach der Deaktivierung dieser Einstellung sollten Sie die Permalinks bereinigen, um sicherzustellen, dass die Änderungen korrekt angewendet werden. Dies sollte das Problem lösen und die Links auf den übersetzten Seiten sollten nun korrekt auf die jeweilige Sprachversion verweisen.

Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/deutsches-forum/.

Problem:
The client was experiencing issues with partially translated emails in a WPML setup, where emails were half in English and half in Latvian despite updates to WPML, WordPress, WooCommerce, and having translations available for all content.
Solution:
1. We recommended updating the WPML plugin and all add-ons to the latest version (4.7.1) to benefit from the latest bug fixes and improvements. Instructions for updating can be found at http://wpml.org/faq/install-wpml/.
2. We advised creating a full site backup before applying any changes.
3. We suggested applying a specific workaround for WooCommerce order update emails that may contain mixed language texts, detailed on the errata page at https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/.
4. We recommended deleting and re-translating specific strings via WPML -> String Translation. Detailed steps can be found at https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/.
5. We conducted troubleshooting steps and ensured that the Elementor database was updated and the necessary strings were translated.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.