Problem: You are experiencing a 404 error when trying to access any of the sites. The links appear correct, but the pages do not display. However, when changing the language in the table view of the templates and pressing the view button, everything shows as translated with the sample data, but it does not work with the real data on the live site. Solution: If you're encountering this issue, we recommend you try the following steps: 1. Go to WPML → String Translation. 2. Search for both 'product-category' and 'Kategori', then delete all related entries that appear. 3. Go to Settings → Permalinks and click Save Changes to refresh them. 4. Navigate to WooCommerce → WooCommerce Multilingual & Multicurrency → Store URLs and retranslate the product category. Please ensure to take a full site backup before proceeding.
This solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate a product archive template from Danish to German using WPML and Elementor, but face issues where the translations are saved in the editor, yet the interface still shows a plus sign, indicating the translation is not saved or accessible. Solution: 1. Ensure you back up your site for safety. 2. Navigate to WPML >> Support >> Troubleshooting page and execute the following actions: - Clear the cache in WPML - Synchronize posts taxonomies - Remove ghost entries from the translation tables - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Assign translation status to duplicated content - Fix post type assignment for translations - Set language information 3. Check and empty the Elementor template's trash in the secondary language. 4. Make a temporary change in the title of the default language archive template, update it, revert the change, and update again. Then, open the translated template, ensure it’s 100% complete, and click Save & Close. 5. Clear all types of cache (site/server/CDN) to see if the issue resolves.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is unable to retrieve the translated version of a product using the WordPress REST API. They are trying to access the English version of a product but keep receiving the Danish (original language) version instead. Solution: 1. To access a specific translated product, use the translated product's ID in the URL without the need to add the
