Problem: When switching to French mode, the logo in the header disappears. Solution: We recommend going to WPML > Settings > Custom Field Translation and setting any theme-related settings fields to
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More details. After this, please translate the templates and pages again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: When clicking on "Languages", nothing happens on the client's site. Solution: If you're experiencing issues with your language switcher not responding, we recommend ensuring that you are using a WPML Language Switcher, as the switcher on this site appeared to be from Polylang. For guidance on setting up and translating menus, please refer to our documentation:
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
