Problem: If you're experiencing issues with your website's layout appearing mixed or missing in translated versions when using automatic translations, particularly with the Carousel widget, this might be relevant to you. Solution: We recommend checking if the HTML content within your Carousel widget is correctly formatted. Specifically, ensure that all HTML tags are properly closed. In this case, the issue was caused by a missing closing
</div>
tag in the translations. To resolve this: 1. Navigate to WPML → Settings → Custom XML Configuration and add the necessary configuration to ensure HTML content is correctly passed to the translation. 2. Resend the default homepage for translation by making a small change to the title. 3. Once the translation is completed, the layout should display correctly in all language versions.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: The client is unable to see and translate specific custom fields in the Advanced Translation Editor, despite these fields being set as 'translatable' in WPML. These custom fields were created using Pods admin and are expected to appear in the translation editor for modification. Solution: If the custom fields include links as text values, they need to be searched for within the Advanced Translation Editor using the search field at the top. By entering "http" in the search field, all links should become visible. This method is necessary because non-visual elements like links are not displayed by default in the Advanced Translation Editor.
If this solution does not resolve the issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
