Problem: The client was unable to translate the Divi FAQ Page Schema Module from Divi Extended. The issue was identified when the item was set as a global item. When the global setting was turned off, the translation worked correctly. Solution: We recommend checking if the item you are trying to translate is set as a global item. If it is, try turning off the global setting to see if that resolves the issue. If you're still experiencing difficulties, please review the relevant documentation. If the problem persists, provide the URL of the page where the issue occurs and WP Admin access so we can take a closer look at your configuration.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are finding it difficult to translate your website after installing WPML and the String Translation plugin. Solution: We recommend deactivating WPML and the String Translation plugin, deleting them, and then installing a fresh copy of WPML 4.9.0. This approach resolved the issue in a test environment and should display the AI Translation step in the WPML Setup wizard correctly on your site. Please verify if this resolves your issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
