Problem: You are experiencing an issue where the Dutch homepage of your website is incorrectly redirecting to a product page instead of the expected homepage. Solution: We recommend you try clearing your browser cache as a first step to resolve this issue. If the problem persists, it might be due to a temporary glitch. In such cases, we suggest checking for any specific settings or plugins that might be causing this redirection.
If these steps do not resolve the issue, the solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You have updated the homepage in English, including text, pictures, and layout, but the changes are not reflecting on the translated pages, causing them to appear disorganized. Solution: We recommend retranslating the homepage so that the recent changes can be properly copied over to the translated pages. This involves updating the translation for each language to ensure all modifications are synchronized across your multilingual site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is unable to find the WPForm option in the Translation Management dropdown menu to translate a "contact" form Solution: We recommend ensuring that the WPML String Translation and WPForms Multilingual plugin is installed and activated on the site. For detailed instructions, please refer to our documentation at https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/. If the problem continues, we suggest re-saving the WPForms plugin form to refresh the settings.
