Problem: The client is working on a site under development and is unable to translate the Call to Action (CTA) in the header using WPML, as the string does not appear in the WPML String Translation. Solution: We recommend trying two methods to locate and translate the missing CTA string: Method 1: Navigate to WPML > String Translation. At the bottom of the page, enable the option "Look for strings while pages are rendered." Then, visit the front end where the CTA is displayed, and return to WPML > String Translation to search for the string. Method 2: If the string is still not found, it might be included as an admin text string. Follow the process outlined in our documentation to find and translate admin text strings: Translate Admin and Settings Strings and Finding Strings that Don't Appear on the String Translation Page. Please note, if the strings originate from outside WordPress, WPML may not be able to detect or translate them.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
Problem: You are working on a site under development and trying to translate sections of your Elementor pages using WPML. Some parts of your Elementor pages are not translating, and you are unable to get the XML file for translation. Solution: We recommend the following steps to resolve the issue: 1. Add the following XML in WPML >> Settings > Custom XML Configuration section:
2. Make a small change in the default language page title to reload the translation and press the Update button. 3. Remove the change made in step 2 and press the Update button again. 4. Click on the secondary language icon to open up the page in Advanced Translation Editor and add the translation. If the issue persists, you might need to implement a workaround for a known issue with Elementor tabs not displaying translated templates correctly. Follow the steps outlined in this errata: https://wpml.org/errata/exclusive-addons-elementor-tabs-widget-does-not-display-the-elementor-template-translation/ If these solutions do not resolve your issue or if they seem outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with links not correctly translating to the appropriate language versions on their multilingual site. Some links in languages other than German revert to the German version. The client has attempted to fix this using the advanced translation editor but was unable to find the links there. Solution: We noticed that the client's website does not meet the minimum memory requirements for WPML to function properly. We recommend increasing the WordPress memory limit to at least 128MB, with 256MB being preferable. To do this, add the following code to the
Please note that this solution might be outdated or not applicable to your case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
Problem: The client was experiencing issues with translating individual links in the menu. While the pages were translating correctly, custom links such as "Unterkünfte" or "Über uns" were not translating and were directing to the wrong language version.
Next, we suggested the client to adjust the links to point to the correct language version by: 1. Going to WPML -> Settings. 2. Clicking on "Translate Link Targets". 3. Clicking the "Scan now and adjust links" button.
Finally, for links within Elementor templates, we instructed the client to: 1. Switch to the desired language. 2. Edit the page with Elementor. 3. Click on the element that contains the link. 4. Change the link address in the element settings.
We advised the client to follow these steps for each link that needed translation and to check if the issue was resolved.
If the provided solution does not apply or is outdated, or if further assistance is needed, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed.
