Problem: The client removed their website from their account and created a new secret key, resulting in their 45118 credits not showing in the WordPress dashboard. Solution: We located the client's registered website using the new secret key they provided. We then restored the missing 45118 credits to their account. The client should now be able to see their credits at https://wpml.org/account.
If the credits still do not appear or if this solution seems outdated or irrelevant to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
