Problem: If you're experiencing a fatal error with WPML when another plugin tries to read the configuration of your shop, and you're using PHP 8.4, this might be due to deprecated warnings triggered by the new checks introduced in PHP 8.4. Solution: We recommend switching to a PHP version prior to 8.4 as a temporary workaround while we address these compatibility issues. This change should help avoid the fatal error you're encountering.
Please note that this solution might be outdated or not applicable to your specific case. If this does not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're experiencing warnings and a 404 page after using the autotranslate feature on your site, particularly when switching to languages like Danish, and your theme is compatible with WPML, the issue might be related to your site settings. Solution: We discovered that although the Settings → General page displayed values for both Site URL and Home URL, the Home URL was actually empty in the database (in the wp_options table). This mismatch was likely causing the problem. Simply re-saving the settings page might not repopulate the value due to the issue itself preventing it. Therefore, we recommend updating the Home URL directly in the database. After making this change, please check your site to confirm that everything is working as expected.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client received multiple WordFence alerts indicating a potential vulnerability in the "WPML Sticky Links" and "CMS Navigation" plugins, labeling them as "Abandoned" due to not being updated for over three years and no longer being available on wordpress.org. Solution: We have confirmed that both WPML Sticky Links and CMS Navigation are still actively maintained by our team. These plugins are tested regularly against new WordPress and WPML releases. The reason they are flagged as "abandoned" by Wordfence is that they are no longer distributed via wordpress.org, not because of any security issues. They are updated internally as needed. If you are not actively using these plugins, you may choose to remove them. However, they are safe to keep installed and do not pose a known security risk.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
