Problem: After updating WPML to version 4.6.15 and then updating Elementor to 3.26, the client experienced issues where page translations worked, but the menu remained in the base language. The menu, created with PowerPack Elementor using the Advanced Menu widget, did not update to the selected language. Additionally, the language selector was redirecting to an Elementor library page instead of switching languages correctly. Solution: We suggested reverting to the initial versions of WPML and String Translation to see if the issue persists. We also recommended backing up the site and using the troubleshooting options available under WPML > Support > Troubleshooting. For detailed steps on how to perform these actions, you can refer to our documentation here: https://wpml.org/documentation/support/wpml-troubleshooting-options. Additionally, we advised checking under Appearance > Menus to ensure the menu is translated correctly in all languages and verifying that the Elementor header 'elementor-en-tete-183' is published in both languages.
If these steps do not resolve the issue, we recommend opening a new support ticket. It's also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/french-support/.
