All issues in which we had to help clients with Elementor Custom Widgets either because they wanted to create one, or (more likely) when related to themes that have Elementor Custom Widgets integrated. Add whether you helped, sent to docs or escalated.
Problema: En tu sitio web, estás enfrentando problemas con las nuevas traducciones en Elementor. No se refleja todo el contenido a traducir de la otra versión y, al editar las traducciones, se muestra el contenido antiguo y se devuelve a una plantilla vieja de Elementor. Solución: Primero, asegúrate de que tienes la última versión de WPML y de Elementor. Luego, sigue estos pasos: 1. Ve a WPML --> Settings --> Custom xml Configuration. 2. Copia el siguiente código XML para configurar los widgets que faltan:
3. Regresa a la página de inicio y haz clic en actualizar para que se actualice en el editor de traducción y aparezcan las nuevas cadenas de texto. Si esta solución no resuelve tu problema o si parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: Der Kunde hat Probleme mit der Übersetzung von Elementor Widgets im Footer seiner Website. Speziell gibt es keine Funktion "WPML: Elementor Widgets" für das Bildergalerie-Widget auf der Seite. Solution: 1. Für die Custom XML Widgets des Themes muss eine eigene Config angelegt werden. Dies macht das Elementor Widget im Translation Editor sichtbar und übersetzbar. Hierfür kann die Config global generiert werden: https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/registering-custom-elementor-widgets-for-translation/. 2. Alternativ kann der WPML Editor in der rechten Sidebar deaktiviert und das Widget manuell in Elementor bearbeitet werden. 3. Es wird empfohlen, Themes zu erwerben, die auf https://wpml.org/theme als zertifiziert gelistet sind, um sicherzustellen, dass sie vollständig mit WPML kompatibel sind und keine Missverständnisse wie die auf Themeforest beschriebenen auftreten.
Falls diese Lösung nicht relevant oder veraltet ist, oder falls sie nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: https://wpml.org/de/forums/forum/support-in-german/.
Problem: The client was unable to find and translate a specific string in the header of their website using WPML. Solution: 1. To make the custom Marquee Elementor element compatible with the WPML Translation Editor, we added the following XML configuration in WPML >> Settings > Custom XML Configuration section:
After this, we made a small change in the default language header template and translated the header in the secondary language. This made the marquee element content available for translation. 2. For translating the 'Donation' text, we followed these steps: - Navigated to WPML >> String Translation page. - Clicked on the 'Translate texts in the admin screen' link at the bottom of the page. - Searched for the string and enabled its translation. - Assigned the correct source language and added the translation of that string. - Cleared the cache to reflect the updated translation. For further details, you can refer to the following documentation links:
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the field link for each item on the Filterable Gallery addon from Essential Addons but the XML code you used did not work. Solution: We recommend using the following XML code to make the link available for translations:
If you are using the Advanced Translation Editor, you will need to search for the URLs in the editor.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is developing a site and is unable to translate the Home, Services, and Contact pages using WPML, specifically the Services module in WordPress. Solution: We recommend the following steps to make the Home, Contact, and Services page custom Elementor elements compatible with the WPML Translation Editor: 1. Add the following XML configuration to the WPML >> Settings > Custom XML Configuration page:
2. Open the default language page in Edit mode, make a small change in the page title, press the update button to reload the translation, then remove the small change and press the Update button again. 3. Click on the secondary language icon to open up the page in WPML Translation Editor and verify if the content appears for translation. 4. For the Services page missing images issue, go to WPML >> Settings > Custom Fields translation section, click on the “Show System fields” link, set “_cmb_service_description” field to Translate, _cmb_service_icon_image, and _cmb_service_image_01 to Copy, and press the save button. Re-save the default language Services posts.
If this solution does not resolve your issue or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please feel free to open a new support ticket at WPML support forum.
Problem: Der Kunde kann Widgets von Elementor und dem Theme nicht für die Übersetzung hinzufügen. Solution: 1. WPML unterstützt standardmäßig alle Widgets von Elementor und Elementor Pro. Für benutzerdefinierte Elementor-Widgets, wie die vom Plugin Bdevs Element, ist eine XML-Konfiguration erforderlich. Diese sollte idealerweise vom Theme-Autor in einer
2. Falls der Autor keine Konfiguration bereitstellt, können Sie selbst eine benutzerdefinierte XML-Konfiguration unter WPML > Einstellungen > Benutzerdefinierte XML-Konfiguration hinzufügen.
4. Sollten weiterhin Probleme auftreten, empfehlen wir, den Theme-Hersteller zu kontaktieren oder eine WPML-Testsite zu verwenden, um das Problem zu replizieren.
Wenn diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Zögern Sie nicht, ein neues Support-Ticket zu öffnen, wenn Sie weitere Unterstützung benötigen: WPML Support Forum.
Problem: If you're experiencing issues with translating individual words in the Animated Headline Widget from Elementor using WPML, where the plugin treats all the words as one long sentence instead of recognizing them as individual strings, resulting in the translated version displaying all the words together rather than rotating them. Solution: We recommend the following steps: 1. View the translated version of your page. 2. Click on "edit with Elementor" from the WordPress topbar to open the translation in the Elementor editor. 3. Manually edit the widget to add the translations for each word and then update.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client has translated two Elementor templates and single product extra content added through a WordPress widget, but they are not working. Solution: We added the following code to WPML-> Settings-> Custom XML tab to register the widget for translation:
After adding the code, we translated the widget strings via String Translation. We recommend checking the guide on registering admin strings for further details.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: After adding custom code to functions.php to populate post grids in a second language, the 'Intro' field from Unlimited Elements Post Grid is not translating correctly and is pulling data from the original language post. Solution: We recommend the following steps to address the issue: 1. Navigate to WPML > Settings and temporarily switch to the Classical Editor. 2. Complete the translations that were problematic. 3. Return to WPML > Settings and switch back to the Advanced Translation Editor (ATE). 4. Continue and finish translating the post.
If this solution does not resolve your issue or seems outdated, we highly recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: The client is unable to connect product categories to the correct links in a secondary language using Elementor's mega menu feature. The links remain in the default language after switching languages. Solution: We recommend using the Dynamic content option in Elementor. Go to Dynamic content > Internal URL > Select the category. Make necessary changes to the footer content and save these changes. Afterwards, update the translation to allow WPML to automatically adjust the internal URL when using the Elementor widget Icon List. For further guidance on translating menus, please refer to our documentation: Translating Menus.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
