Problem: After migrating the site from a local environment, the Advanced Translation Editor (ATE) is stuck. The 'Save and complete' action does not finish, and translation jobs remain in progress. The ATE account appears to still be linked to the old local/staging site ID. Solution: We recommend trying the following steps: 1. Clear all caches, including browser, plugin, and server-level caches if applicable. 2. Increase the PHP memory limit to at least 256M or 512M. 3. Update your PHP version to a recent supported version, such as 8.1 or 8.2.
If these steps do not resolve the issue, the solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: When you view the website/news section and select a different language using the switcher in the header menu, the English version still displays. This issue does not occur when logged into WordPress and viewing the website/news from there. Initially, custom code was used to load posts, which likely disregarded the WPML language switcher settings. After switching to the standard Elementor Post module, the translation from English to other languages failed. Solution: We recommend checking for any technical differences between your staging and live environments, such as server caching or configuration variations, which might be affecting the translation functionality. It's important to ensure that the Elementor Post module is properly configured to work with the WPML language switcher. If this solution does not resolve the issue or seems outdated, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client was experiencing issues with the Elementor Pro Price Table widget in WPML and was unsure if the custom XML configuration was still necessary after the latest WPML update. Solution: We confirmed that with the release of WPML version 4.9, the custom XML configuration is no longer required for the Elementor Pro Price Table widget. This update has improved automatic translation and compatibility, which can be reviewed in detail here: WPML 4.9 Changelog. If you're experiencing similar issues, we recommend checking that you have updated to the latest WPML version and verifying the changes. If the problem persists or if this solution seems outdated or irrelevant to your case, please visit our support forum and open a new ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Contact WPML Support
