Problem: If you're experiencing issues accessing the Estonian language category page on your WordPress site, while the Russian language category page functions correctly, it might be due to the known issue where product category links do not use translated slugs. Solution: We recommend following these steps: 1. Navigate to WPML → Settings → Taxonomies Translation. 2. Locate Product Categories and ensure the option “Set different slugs in different languages for Product categories” is selected. 3. Click Save to confirm the settings.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with brand translations in WooCommerce after setting the Brands taxonomy to 'Translatable'. Brands appear multiple times when adding a product, and translated brand pages show a 404 error. Solution: 1. Set the Brands taxonomy to 'Translatable' in WPML -> Settings -> Taxonomies Translation. 2. Navigate to Products → Brands and filter by language. Delete the translations of the Brands. 3. Set the Brands taxonomy back to 'Not Translatable'.
If you need to set Brands translatable, use a temporary workaround, add brand to the Product brand base in Settings → Permalinks and save the changes. This should improve the URL behavior temporarily for Brands until a complete fix is released in future updates of the WooCommerce Multilingual plugin.
Please remember to make a backup before making these changes. If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where adding a specific product tag in the English version of their WooCommerce store, which uses Elementor, causes product variations to disappear. This occurs after duplicating the product from Dutch to English and attempting to apply a different Elementor template via the product tag. Solution: 1. Avoid manually editing the second language product/post or mixing translation methods. If manual edits are necessary, switch from the WPML editor to WordPress and continue manually to avoid issues. More details can be found here: Using different translation editors for different pages. 2. Ensure that product attributes are global and translated via WPML > Taxonomy translation to avoid issues with local attributes. 3. Disable the synchronization of taxonomies with translations by navigating to WPML > Settings > Posts and pages synchronization, unchecking "Copy taxonomy to translations", and saving the changes.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to replicate attributes and variations for products translated into French and Spanish. Despite trying various troubleshooting methods like reprocessing translations and using WPML's troubleshooting tools, the variations were not appearing, and products could not be added to the cart. Solution: We recommended the following steps to resolve the issue: 1. Edit the product in the primary language. 2. Make a minor change to the product title, such as adding a space or a word, and then click 'Update' to save. 3. This action should resync the Advanced Translation Editor. 4. After that, retranslate the product into the other languages. 5. Check if the product variations are now appearing on the translated versions. Additionally, we found that using multiple cache plugins might cause such issues. It's advisable to deactivate cache plugins while creating content and translations until everything is set up correctly.
If this solution does not resolve your issue or seems outdated, please visit our known issues page, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket here.
Problem: You are trying to display product variations on a page using WPML and Elementor, but they are not showing when an extra tag for a different page template in English is added. Solution: We recommend the following steps to resolve the issue: 1. Edit the product in the primary language. 2. Make a minor change to the product title (e.g., add a space or word), then click Update to save. 3. This action will resync the Advanced Translation Editor. 4. After that, retranslate the product into the other languages. 5. Check if the product variations are now appearing on the translated versions.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and check for any related issues. Also, ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket here for further assistance.
