Problem: The client translated their website's menu into English, French, and Italian using WPML, but the menu still displayed in Spanish. Solution: We recommended the following steps to resolve the issue: 1. Navigate to Appearance >> Menus. 2. Select the Primary Menu in the Spanish language. 3. Click on the secondary language icons to open their translated menus. 4. Delete the translated menus from the secondary languages. 5. Sync the menu again via WPML >> WP Menu Sync. This process should resolve the display issue. If the problem persists or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing 'Internal Server Error' issues, which seem to be related to the WPML plugin modifying the .htaccess file. Solution: 1. Refer to the workaround suggested in the following documentation: Why is .htaccess getting overwritten with the language folder on my WPML website? 2. Re-save Permalinks from the Settings >> Permalinks page by pressing the 'Save Changes' button. 3. Clear all sorts of site/server/CDN cache.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to translate variable products using WPML, and although the translations are marked as completed, the variations are not displaying correctly on the English version of the product page. Specifically, when selecting options like 'Choose Color', nothing happens, whereas the Spanish version displays variations correctly. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WooCommerce > WooCommerce Multilingual > Status > Troubleshooting. 2. Select "Sync products variations" and click on Start. 3. Edit the product in the original Spanish language, make a small change to the description, and then update the translation product. IMPORTANT: Please backup your database and website before proceeding.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at our support forum.
