annelieV

Problem:
The client was unable to translate the homepage because it was showing as already translated, and when attempting to view the page, a 'PAGE COULD NOT BE FOUND' error appeared.
Solution:
We resolved the issue by restoring the page translations that were incorrectly placed in the Trash. The translations should have been drafts in the secondary language, but instead, they were found in the Trash. After restoring them, the pages are now working properly. We recommend the client to review the restored translations to ensure the problem is solved.

If this solution does not seem relevant to your issue, please open a new support ticket with us.