Problem: You have synchronized your translations from Crowdin and they appear correctly on the front-end. However, after making a small update to a single string in some languages, you opened the Advanced Translation Editor (ATE) only to find that none of your strings were visible, as if the page was not translated at all. Solution: If you're experiencing this issue, we recommend switching from the Advanced Translation Editor to the Classic Translation Editor. Translations created using Translation Services and XLIFF files do not appear in ATE. To switch, navigate to WPML → Settings → Translation Editor and select the Classic Translation Editor. This should allow you to view and manage your translations properly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to send items for translation using Translation Manager with Crowdin as your translation service. After selecting items and adding them to the Translation Basket, you attempt to send them for translation. However, you receive a 'Rollback jobs... Batch rolled back' message. Solution: First, ensure that the language you are trying to send to Crowdin is properly set up within Crowdin. In this case, the issue was that Spanish was not configured in Crowdin, causing WPML to fail the transmission. If you're experiencing this, we recommend checking the language setup in your Crowdin account.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please visit our known issues page and verify the version of the permanent fix. Ensure you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket for personalized assistance. You can do so here: WPML support forum.
