Problem: The client is using WPML with ACF PRO and has opened a duplicate support ticket seeking assistance for an issue already addressed in an existing ticket. Solution: We recommend that the client should not open more tickets for the same issue as it can overload the support queue and delay the response time for their initial ticket. The client should wait for a response on the initially-created ticket. We also request the client to mark the current duplicate ticket as resolved.
If this solution is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
