Problem: If you're noticing that a product is not translating correctly, even though it appears translated in the translation dashboard and edit mode, but still displays in English on the front end in all languages. Solution: We recommend following these steps: 1. Navigate to Products -> Product Tabs. 2. Change the language to your secondary languages. 3. Delete the translated tabs. 4. Empty the trash. 5. Go to WPML -> Settings -> Post Type Translation. 6. Set the 'woo_product_tab' as Not Translatable. 7. Edit the file .../wp-content/plugins/woocommerce-product-tabs/src/Product_Tabs.php. 8. On line 58, replace the existing code with the following workaround:
9. Visit the front end to register the new string. 10. Navigate to WPML > String Translation and translate the new string.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The images added with the "Coming Soon Badge" plugin can't be translated with WPML Media Translation. Solution: We recommend switching to the text badge instead of the image badge then trying the following steps after ensuring you have a full backup of your site: 1. Navigate to WooCommerce > Coming Soon config. 2. Change to the text badge for the loop and product page. 3. Translate the text in WPML > String Translation. 4. Edit the file /wp-content/plugins/coming-soon-for-woocommerce/coming-soon-for-woocommerce.php. 5. Replace the code at line 945 from:
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$Coming_Soon_WC= newComing_Soon_WC();
to:
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2
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add_action('plugins_loaded', function() {
$Coming_Soon_WC= newComing_Soon_WC();
}, 999);
This should resolve the issue for the text badge. You can also suggest to the plugin authors to join our Go Global program to ensure better compatibility.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem:
You are trying to move the language switcher to a more accessible position on mobile view and are experiencing issues with the dropdown arrow not showing. Solution:
We recommend using a custom language switcher to achieve better placement on mobile devices, as the default behavior is controlled by the theme and not by WPML. To create a custom language switcher, you can follow our complete guide on adding language switchers using PHP and shortcodes: Adding Language Switchers using PHP and Shortcodes. Additionally, you can refer to our example of a floating custom language switcher with custom CSS here: Custom Language Switcher.
If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket in our support forum.
Problem: The client is trying to translate checkout fields on their website. Some fields are translatable, but others are not found despite trying various solutions. Solution: We recommend translating the strings in the
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woo-checkout-field-editor-pro
text-domain. After updating the translations, the client should verify the fields on the front end. If this solution doesn't seem relevant, please open a new support ticket with us.
