Problem: The client is unable to download their translation invoices for specific months directly from the WPML website due to a bug that prevents the invoices from being displayed when clicking on the invoice tab. Solution: 1. We asked the client to check their email inbox, as invoices are typically sent out each month. 2. We emailed the requested invoices directly to the client. 3. We requested the client to mark the support ticket as resolved once they have received the invoices.
If this solution doesn't look relevant to your issue, please feel free to open a new support ticket.