Problem: The client is facing an issue where unique HubSpot forms added to contact pages in different languages are overwritten by WPML each time translations are updated. Solution: We recommend using the WordPress Editor to manage the content of the pages where unique forms are required, as the WPML Editor and the WordPress Editor are independent. Content created with one cannot be edited with the other. You should set the WordPress Editor on a page/post level basis, for a post type, or for the entire website, specifically for pages that need different designs or custom HTML per language. It is crucial to have a backup before testing any settings.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is trying to prioritize the display of translated content on their multilingual site, but is unsure how to configure WPML to achieve this specific behavior. Solution: We explained that with the current features available in WPML, it is not possible to customize the content display to prioritize translated content as the client desires. The client can either: 1. Display only translated content. 2. Enable the fallback mode to show untranslated content as well. Both options will result in the content being displayed in the same manner as it currently appears on the site.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
