Problem: The client was unable to generate .mo files for WPML String Translation even though the folder permissions were set to 755. The error suggested trying again via WPML->Theme and plugins localization. A discrepancy was found between the Site Address (URL) and the WordPress Address (URL), and the .htaccess file was not writable. Solution: We matched the Site Address (URL) and the WordPress Address (URL) temporarily and attempted to generate the .mo files again, which was successful. This confirmed that the issue was related to the URL mismatch. However, since this mismatch normally shouldn't cause problems, we reverted the settings back to their original state. Additionally, to resolve the .htaccess file issue, we recommend making the .htaccess file writable so that WordPress can update it as needed. This might resolve the problem entirely.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: The client wanted to display their page on two different domains for different languages and encountered an error stating "Nicht gültig" after setting one domain as an alias of the other.
Solution: 1. We advised the client to ensure that both domains (DE: klimahotel.it and IT: climahotel.it) are pointing to the same location and that the DNS settings are correctly set up. 2. We suggested that if WPML is disabled, both domains should be accessible and lead to the main site without duplicating content, indicating that the DNS settings are correct. 3. After confirming the DNS settings, the client should re-enable WPML and proceed with the 'domain per language' configuration. 4. Upon further checking, we confirmed that despite the error when saving the settings, the 'one domain per language' feature is working correctly for the client's site.
If the solution provided here is not relevant to your case, either because it's outdated or it does not apply to your situation, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.
